Terms of use

Last updated: 9 November 2026

1. Software license

VelocityGrid grants a limited, non-transferable license to run the software on one Windows PC per key.

2. No custody

You connect your own exchange API keys. VelocityGrid operators do not hold your assets.

3. Acceptable use

No key sharing, resale, reverse engineering, or unlawful use.

4. Refunds

Digital keys are non-refundable by default once issued. If delivery fails after confirmed payment, contact support within 48 hours with your TxID.

5. Disclaimer

Software is provided as-is. See the Risk Disclaimer.

6. Contact

@VelocityGridSupport · support@velocitygrid.uk